Phone announcements and IVR voice prompts

A professional phone announcement is your company's calling card. It's the sound that customers calling you for the first time will hear. A credible, engaging and professional voice will make sure your company is perceived the same way.

We produce both simple, single phone announcements (e.g. day/night) and large IVR systems for banks or mobile network operators. We create phone announcements in Polish and in foreign languages. When preparing phone announcements in foreign languages, we use recordings from professional native speakers only. We help you choose a voice talent that matches your company's character.

When you pay for a phone announcement, you only pay once (the licence is granted without any time limit, confirmed by a production sheet). Simple phone announcements can be produced from as little as PLN 400 + VAT.

Phone announcements at RPM include:

• professional voice talents
• very fast turnaround time
• unlimited-time rights
• licensed hold music while callers wait to be connected

Introducing a phone announcement in your company has many advantages. First, thanks to a greeting that includes your company's name, the caller is sure they've reached the right place. It's a great way to make a good first impression.

Second, voice prompts make it easier for the customer to reach the right department in the company. This means callers handle their matters faster and don't tie up the line for others. If a customer calls your company outside business hours, you can use voice prompts to inform them of your opening hours or of the option to contact a dedicated emergency number.

Third, research shows that callers wait longer in a queue if they hear music and messages. If they don't hear a greeting and only the default connection-waiting tone, they hang up much faster. By choosing a phone announcement, you won't lose potential customers for such a trivial reason.